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Faq - DockAhoy


DockAhoy is comprehensive marina management software and an online booking platform that bridges the digital divide between the marinas and boaters. Boaters love the ease of online booking while marinas enjoy cloud-based marina management software, seamless real-time reservation services, increased visibility, and boosted revenue.

DockAhoy is quickly expanding its reach across the United States, and we are planning to add new locations in Canada, Europe, and the Caribbean Island in the next phase. If you can't find your favorite destination on the list, please contact us at ahoy@dockahoy with the subject "suggestion to add a new marina" and tell us the name and location. We will contact the concerning marinas to accommodate your request.

We'd love to hear your feedback and testimonials; please tell us about your business and share your comments at ahoy@dockahoy.com. We look forward to hearing from you and would happily show your testimonials on our website.

We are always expanding our network and adding new marinas; if you can't find your favorite destination on the list, please contact us at ahoy@dockahoy. We will contact the concerning marinas to accommodate your request.

DockAhoy is a unique combination of both! Yes, we are an online booking platform that offers boat slips, mooring, and great deals on long term transient vessel storage. And yes, DockAhoy is also a cloud-based Marina Software

We follow industry-standard practices to ensure that your customer data is safely stored in the cloud. Our online transaction process is Payment Shield Certified (Authorize.NET, Security Certification), meaning it safeguards your customer's private data. Please check out our Privacy Policy page for more details of data policy

Please tell us about your business needs and expectation by filling out this contact us form, and our helpful associates will get in touch with you to help list your marina with DockAhoy.

DockAhoy promises a clean and transparent transaction. The payments get transferred to your account as a direct deposit. Marinas can set their preference for payouts and get paid as they earn. You can select from a list of options to schedule a weekly, bi-monthly, monthly payment. Or even set a threshold amount for each payment.

Our flexible account management system allows you to manage multiple marinas with a centralized platform. Multiple partners can have access to their marinas and manage the business.

Currently, you can operate two marinas with the same account. If you are looking to add more locations, please contact us for more options.

There is no sign-up fee, installation cost, or monthly fee to use DockAhoy's Marina Software and booking platform. You get a free listing, marketing campaign, blogs, and much more just by signing up with DockAhoy. We charge a marginal fee for each reservation when boaters book at your marina through DockAhoy.

We are currently running an expansion drive in some states; please contact our sales team to know how you can get DockAhoy for free and grow your business.

DockAhoy's Marina network is expanding fast, and we are always looking forward to the opportunity to connect our boaters to new waterways. If you would like to partner with us or have a suggestion for a marina outside the US please connect with us, and we'd be happy to look into it.

The marina management industry is still new to online reservations and other technical advancements, we get it. Our highly trained tech support team is always available to help you function effortlessly. From free demo and training sessions for multiple staff members to 24X7 assistance for booking and cancelation, we are just an email or call away.